29th of 100

This afternoon's coffee companion runs a business that creates engaging compliance training. We talked about the difference between being compliant and demonstrating compliance. We talked about moving to the countryside. We talked about the value of building software and how low and no code are changing the scene. We also wondered if the main reason … Continue reading 29th of 100

28th of 100

Today's first coffee companion is a colleague from our Australian business. We talked about an elaborate and possibly hare-brained plan to get me out to Australia this year. Then #100Coffees would gain global reach. We talked about leadership, and the gap in digital transformation thinking that often forgets about the human side of change. We … Continue reading 28th of 100

Just recommend!

I've banged on for many years about the weird cult that is Net Promoter Score, a magical metric with organisational healing powers. In one number, it is claimed, the mysteries of business can be unlocked. Ask your customers their likelihood to recommend you and wealth and prosperity will be yours. Except... The world of recommendations … Continue reading Just recommend!

27th of 100

My second coffee companion today runs a consulting business that helps organisations improve their digital workspaces. We talked about the challenges of subcontracting as a small business. We talked about how organisations are giving up physical space. We talked about her new product and the potential within it. We talked about psychogeography and the impact … Continue reading 27th of 100

26th of 100

My first coffee companion today is a co-host of a podcast. We talked about how we might do some things differently with WB-40, and launch a feedback survey as a starting point. We talked about whether we are still enjoying making podcasts (we are). We talked about how we are both getting on in our … Continue reading 26th of 100

25th of 100

A quarter of the way there, and yes, I'm front-loading. Today's coffee companion works for a big tech company. We talked about the idea of corporate refugees, and folk who at a certain age and experience flit between jobs in organisations and working for themselves. We talked about how Augmented Reality is with us already … Continue reading 25th of 100

24th of 100

Today's coffee companion is a former colleague who had just got involved in an exciting new venture. We compare notes on experiences since I started my new job, and how my new job is going (good, thanks for asking). We talked about the systemic challenges we have both seen in the housing sector. We talked … Continue reading 24th of 100

23rd of 100

Ending the week with a coffee (actually tea) with one of my colleagues at EE. We talked about the ways in which teams working at a geographic distance need to make time and space for conversations that aren't about work, and those need to happen during working hours. We talked about making that sort of … Continue reading 23rd of 100