Agile/Flexible/Smart working tips

Another review and reworking of hints gleaned from the book Remote for a client I'm currently working with, here are some handy hints on how to support working when you don't have everyone in the same office at the same time... -┬ámake sure there is time-overlap as to the hours that people work/work in the … Continue reading Agile/Flexible/Smart working tips

CIO Priorities 29: Improve User Experience

Ideas about Service Design have started to permeate into the world of the IT department. For most it's about the approaches necessary to develop customer-facing digital services. But for some it's also being applied to improve the way in which technology is delivered to people inside the organisation. And by that I mean the customer … Continue reading CIO Priorities 29: Improve User Experience

The rediscovery of well being

Just down the road from us is a posh gym and leisure centre called the Lensbury Club.┬áThe affluent townsfolk of Teddington congregate there at the weekend to avoid the hoi polloi in the local municipal. I've visited on a few occasions and it's all very nice, although there something of the air of a staff … Continue reading The rediscovery of well being

CIO Priorities 15 – Data Integration

We live in a time of data. Given that, it constantly surprises me how badly so many organisations manage the stuff. In particular, most organisations find themselves today with silos of information across multiple systems that don't quite match up; data integrity issues where slight variations exist from system to system, but then more pernicious … Continue reading CIO Priorities 15 – Data Integration

CIO Priorities 14 – Real estate costs

Underpinning just about every Smart, Flexible or Modern Working project that I've seen in the past few years has been an overriding business imperative: save rent. This isn't something that is a universal organisational need. Speaking with experts in the field, in much of the United States, for example, it's far more common to find … Continue reading CIO Priorities 14 – Real estate costs

Weeknote 390: new client klaxon

This week I have learned: The continuing excitement of launching an actual physical product. Schiphol airport have removed the need for passengers to take laptops and liquids out of bags at security. It makes a huge positive difference to how faffy the whole process can be. The fundamentals of how a dentist practice is managed. … Continue reading Weeknote 390: new client klaxon

CIO Priorities 3: Internet Scale

CIO Priority 3: Creating platforms and services that can scale to meet internet-scale demand. The Internet is big. You just won't believe how vastly, hugely, mind-bogglingly big it is. I mean, you may think it's a long way down to the bottom of your inbox, but that's just peanuts to the Internet.* In comparison to … Continue reading CIO Priorities 3: Internet Scale

CIO Priorities 1: Industry context

I've recently launched Stamp London's first physical product - a set of playing cards called CIO Priorities. You can find out more about them here, and order a set for yourself here (or simply download the PDF and print them out). Over the next few weeks I'm going to run through each of the cards … Continue reading CIO Priorities 1: Industry context