Situational AI

Back in my mid-thirties, as you may already know, I spent a couple of years employed in the world of management and leadership development. I spent my days working with managers from across all sorts of organisations and at all sorts of levels helping them to discover better ways in which they could lead and … Continue reading Situational AI

A benchmark for AI

Eight or so years ago, I was doing some work for a UK law firm. At the time, across the legal industry, there was considerable interest in AI, primarily machine learning, to automate high-volume work such as commercial conveyancing for mortgage lenders. Ultimately, the aim was to reduce costs. I remember a conversation with one … Continue reading A benchmark for AI

Weeknote 739: deep research

This week I have learned: what the heck deep research actually is in the LLM tools. It's been useful already. how nice it was to catch up with former colleagues from Microsoft earlier in the week. Microsoft was a pretty torrid period in my career. I was in the wrong place at the wrong time. … Continue reading Weeknote 739: deep research

Regression to form

I've observed something over the years that I've started calling "regression to form". It's the depressing inevitability that if you give people something that looks even vaguely like a form, they will treat it as a form. As a result, the objective shifts from thinking to form-filling. From conversation to completion. From understanding to box-ticking.Take … Continue reading Regression to form

The Messy Truth About “Thinking” Machines

In last week’s WB-40, guest Rufus Evison drew an interesting analogy between how LLMs work and Daniel Kahneman’s Fast and Slow thinking model. Rufus described how LLM responses are “fast”, almost instinctive based on past experiences and pattern matching, and the problem with them is that they need to be more “slow”, deliberative and logical. … Continue reading The Messy Truth About “Thinking” Machines

The problem with problems

I've been thinking lately about how we're rather good at solving problems, but surprisingly bad at identifying what the problems actually are. Take the double diamond process that every design consultant worth their salt will draw on a whiteboard: diverge to explore numerous solutions, converge to select the best one, diverge again to prototype, and … Continue reading The problem with problems

Ducks in a Row

(An experiment in stakeholder management, creativity and vibe coding) Some months ago, I came into the possession of a bag of 10 small rubber ducks. The reasons why are on a need-to-know basis, and you probably don't need to know. I thought about turning them into art. Originally, I was going to glue them to … Continue reading Ducks in a Row

Weeknote 724 – and then there were none

This week I have learned: never assume that people are managing up, out or around. Stakeholder management needs to be intentional at all times. factor in a few iterations if you are delivering a report. Hopefully before the end of the initiative. in a strange course of events, Random the Book has a new format. … Continue reading Weeknote 724 – and then there were none

2024 Bookshelf

This year, as with most years, I've been busy on my Kindle. Here are some of my reading highlights from the past 12 months (books not necessarily from 2024, but purchased and read this year). Fake Heroes: Ten False Icons and How they Altered the Course of History Otto English This is a great book, … Continue reading 2024 Bookshelf