Weeknote 556 – eventing

This week I have learned: the joy of being able to run sessions with cards in personthat the podcast is good fun on the road, but never trust another sound guythe unforeseen consequences of psychological safetythat I'll be panelling with the best of them in Manchester the week after nextthat 30 years after helping to … Continue reading Weeknote 556 – eventing

Weeknote 554: departures

This week I have learned: Leadership is not about being superhuman. It's actually about being human.Curveballs get thrown.Certain professions seem geared to over promise and under-deliver.Customer service without a sales motive might just be a cargo cult.Anyone who is certain about what's going on is probably a charlatan...... but of course we flock to them.The … Continue reading Weeknote 554: departures

Weeknote 552: multiple precipices

This week I have learned: What it’s like to have the hope of a solution taken away at the eleventh hour.that challenges in the provision of healthcare are challenges in multi-disciplinary and multi-agency collaboration.how in times of stress people revert to type.that the League Cup doesn’t mean anything anyway.that the anthropological viewpoint might be a … Continue reading Weeknote 552: multiple precipices

Weeknote 550: The prisoner’s dilemma

This week I have learned: how the Prisioner's Dilemma can explain many of the challenges for prioritisation across a business.that whilst events might now be happening in person, people aren't necessarily attending them.no matter how many times I check, if I think something is happening at 3pm I will see the appointment in my diary … Continue reading Weeknote 550: The prisoner’s dilemma

Weeknote 548: Back to it

This week I have learned: the remarkable ability for some clinicians to exhibit literally no interpersonal skillsthat the easiest way to rebuild a PC these days is to start by buying a new SSDit's still nice meeting in the Zoom Pubthat understanding how to truly redesign services is hard when you are confronted with how … Continue reading Weeknote 548: Back to it

Weeknote 544 – testing

This week I have learned: The complexity of self-isolation regulationsThe pleasure of taking remote working to the next levelThat things are really spread out in rural SuffolkThat change starts at the topThat there is a balance to be struck between the assurance of linear plans and the ambiguity and messiness of realityThat it is going … Continue reading Weeknote 544 – testing

Weeknote 542: meeting up

This week I have learned: that the WB40 audience are great drinking buddies.the dangers of putting additional capacity into a flaky system.the wonders of serendipity.that my kids make me very proud.that it's all about the personal brand.the liberating effect of driving a white van.some people simply don't get the power and influence that they inherit … Continue reading Weeknote 542: meeting up