The evolution of digital work

For some years now I've been using the analogy of the music industry to explore how digitalization can have varying stages. It goes a little something like this. Prior to digital, music was distributed by performance, then printed sheet music, then through vinyl (and to some extent tape). The first wave of digital saw the … Continue reading The evolution of digital work

Workplace Safety

There are three things converging in my working life at the moment: Government client work on delivering modern IT services is at last at the point where we are starting to deliver actual technology into the hands of actual people who aren't in the technology team. My work has been to help shape the activities … Continue reading Workplace Safety

Some games to play

I've been working on developing a product. An actual physical thing that you can hold in your hands. It's a set of playing cards. I call them CIO Priorities. The idea has been gestating for a while: I spend a lot of my time talking with and looking at what technology leaders in organisations do … Continue reading Some games to play

The collaboration arms race

Yesterday at their I/O conference, Google announced a couple of new developments that place Simulated Intelligence technologies into the world of collaborative platforms. The first, Smart Compose, extends out the quick response features already available in Google Inbox from a single line message (usually things like "Thanks!" or "I'm running late!") into full-blown messages. The … Continue reading The collaboration arms race

Digital parking

Parking in the UK is a big business. In 2015-2016, according to research undertaken by the RAC Foundation, UK local authorities charged motorists in excess of £1.5bn and generating a cash surplus of around £0.75bn for parking their cars. But the process of paying for parking is a ramshackle and expensive affair. There are pay … Continue reading Digital parking

Play Games (2)

Last week I wrote up one of the games I've been playing with groups, here's the next one... Game - Competing objectives Objective: organisations are often trying to get teams working together more effectively. Yet at the same time those same organisations will set individual and team objectives in such a way that makes effective … Continue reading Play Games (2)

Making time for play

I heard a terribly depressing thing from one of my clients yesterday: We don't have time for the luxury of play It's a sentiment that I hear in one way or another from many of the organisations with which I work. That the Calvinist ethic of hard work has lead to a focus on efficiency … Continue reading Making time for play

The power of being totally confused

There are two moments in my life that have stuck with me since as some of the most intense and visceral memories I possess. The first was when I was around seven years old. I was at school, Watford Fields, a draughty old Victorian place where I was from five to eight. We arrived as … Continue reading The power of being totally confused