The Play Book is Dead. Long Live PlayCards!

After a long old journey, I've made the decision to stop working (Deviate: Disrupt yourself) on the book that's been my pet project for the past few years. If it had been meant to be, it would have happened by now. Being busy at work is part of the issue, but more broadly my thinking … Continue reading The Play Book is Dead. Long Live PlayCards!

Sustainable performance

As we crawl out of the pandemic, exhausted by a year and a bit of worry and fear and general rubbishness, we are all looking to where to turn to next. This week is apparently Mental Health Awareness week, but you not necessarily know it in organisations that constantly bang on about "high performing" cultures. … Continue reading Sustainable performance

Data and ethics

The BBC recently ran a news item describing how an airliner got into difficulties because of a software flaw. On closer examination, it's probably more precise to say that an airline pilot got into difficulties because some people interpret the meaning of the title "Miss" differently to others, but that's not as snappy, and doesn't … Continue reading Data and ethics

Zoomed out?

The world is suffering from Zoom exhaustion, apparently. We find ourselves in a state of permameeting, where hours become but interchangeable units of attention mediated through Zoom, Teams, Meet or, for the really unfortunate, WebEx. Because back in the (prepandemic) day, meetings were great, right? It's not like HBR were publishing articles like this but … Continue reading Zoomed out?

Maslow’s hierarchy of User Needs

One of the most often cited bits of psychology that haunts the corridors of organisations and management training is Abraham Maslow's 1940s theory of human motivation, The Hierarchy of Needs. As with any well established model, there is critique, but nonetheless it forms a useful and popular way of visualising what it is that motivates … Continue reading Maslow’s hierarchy of User Needs

Lists, maps and strategy

A couple of weeks ago, I wrote about a distinction between two types ofthinking - map thinking and list thinking. In a chance' conversation this week with a former colleague Mark, we started to explore how these two mindsets might apply to the thorny world of strategy. To start off, there are many interpretations of … Continue reading Lists, maps and strategy

Evolution, not intelligent design

Eight or so years ago, I found myself at a software developer event organised by the US company Twilio. If you are not familiar, Twilio provide software that allows other people building apps to connect their products and services to the telephone system. They enable you to integrate with voice and text messages without the … Continue reading Evolution, not intelligent design

Carpentry vs Gardening

On the long drive down the A303 to Somerset yesterday morning, I caught a show on Radio 4 that was exploring the concept of "over parenting". It was an interesting listen, and one thing in particular has been bouncing around my head since, a metaphor for describing two different styles of parenting: the carpenter or … Continue reading Carpentry vs Gardening

Shadowless IT

I've never been a big fan of the associations of the concept of "Shadow IT". It's been often portrayed as a bad thing, the result of a Corporate IT department that has lost control. Somehow that those pursuing alternatives to the mandated corporate systems are somehow furtively trying to undermine the power of authority. Ever … Continue reading Shadowless IT