The everyday sexism of AI

I'm currently preparing a talk for a group of HR professionals on the subject of AI, machine learning and robots. My opening gambit is going to be that robots have already taken over our houses and have us enslaved. A strong pitch. What are these robots of which I speak? Well, you probably know them … Continue reading The everyday sexism of AI

Trust in Algorithms

Another day, another airline algorithm atrocity - this time not a doctor being hauled down the aisle by United, but a ten year old child being barred from travelling with his family by Air Canada. For all of the talk about PR disasters and customer service woes, in our automated algorithm obsessed world one dialogue … Continue reading Trust in Algorithms

Minimum Viable Workplace

As someone who occasionally lives a coffee shop working lifestyle, I feel I have come to understand what are the bare requirements for "knowledge" working these days. In no particular order: refreshments a chair and table somewhere to have a chat with someone toilets wifi (ideally) a power socket protection from the vagaries of the London … Continue reading Minimum Viable Workplace

Flavours of cloud

For my sins I seem to have spent a fair bit of time in the company of sales people from the big ERP vendors in the last few weeks. One of the last bastions of on-premise thinking, enterprise resource planning (AKA "the finance system") is starting to see its transition into the world of Software … Continue reading Flavours of cloud


Earlier this week I had a connection request on LinkedIn from someone under the nom de plume of Unemploy Bot, claiming in its headline "I will take your job soon!". Normally I'd shun such nonsense, but there was something about Unemploy Bot that tickled me. I accepted the request, and got into a short conversation, … Continue reading Adaptability

“And you return the favour”

When I started a job as a consultant for a management training company back in 2005, I vividly remember a conversation over dinner with my school friend Cath. “I don't know how you could do that. Whenever I go on training courses I spend the whole time petrified that the trainer is going to point at … Continue reading “And you return the favour”


I've been using LinkedIn since 2004. It's been a constant past of my working life for those 13 years. I've been a subscriber for about 7 years. In that time my monthly subscription has crept up surreptitiously to now be more than double what it was when I started paying for additional access to the … Continue reading LinkedOut

User-centred HR

The meandering path of the comb-shaped professional means that one can end up doing work that one wasn't expecting. In fact, it's fair to say that most of my work these days falls into this category. And so as such I currently find myself on an assignment looking at the way in which modern cloud-based … Continue reading User-centred HR

The second wave

I was in conversation this week with a senior IT chap from a big, global industrial conglomerate. It's a world away from most of the organisations I've worked for over the years- namby-pamby creative or professional services businesses who wouldn't know one end of a monkey wrench from the other. It's easy to fall into … Continue reading The second wave

Following rules

Computers are very good at following rules. It's kind of what they do. If you look at the recent landmark advances in machine intelligence, they are generally in one of two camps: using artificial intelligence to excel in a rules-boundaried domain (playing Chess, Go, Jeopardy, Poker, the markets and so on), or alternatively to use masses … Continue reading Following rules