Innovation networks

I spent some time this week talking about innovation with a client, a privately-held and owner-managed business operating in the UK. One of the challenges that was identified by the people with whom I was working was that there didn't appear to be clear channels through which good ideas could bubble up through the ranks … Continue reading Innovation networks

Garbage In

Data. The new oil. In that you wouldn't want to cover a puffin in the stuff. The current obsession with data is predicated on one major assumption: that the data that organisations have amassed has some sort of integrity. If it doesn't, then its value is dubious. I have started to make a distinction between … Continue reading Garbage In

The power of tittle-tattle

The world of work isn't somewhere where people just exclusively work. They talk about all sorts of stuff- what they watched on TV last night; the results in their favourite sports; politics; love; life... In my research for Who Shares Wins I found a possibly apocryphal tale of the adoption of email in a law … Continue reading The power of tittle-tattle

6 questions to consider when in the path of the oncoming robot overlords.

There are some amazing developments emerging into the mainstream as a result of technologies badged variously as Artificial Intelligence, Machine Learning, Robotics, Natural Language Processing and other whizzy-sounding titles. But alongside any new wave of technology comes a tsunami of marketing hype, overblown expectations, silver bullets and rainbow-pooping unicorns. Non-technologists and technologists alike need to … Continue reading 6 questions to consider when in the path of the oncoming robot overlords.

How big is your data lake?

Much of yesterday was spent at an ERP vendor event listening to the usual combination of analyst ("cloud is good, data is great"), vendor ("you should buy or product") and vendor client ("you should buy their product because we did") speakers. One big theme is that AI and machine intelligence will enable companies to achieve … Continue reading How big is your data lake?

Infinity & beyond

More discussions yesterday about the somewhat antediluvian world of records management. Something struck me... In times of yore when documents were printed on the back end of a goat, they were expensive. The only things that were created had significant filtering before creation because of the cost of vellum and scribes and that lovely gold … Continue reading Infinity & beyond

Disposing the future

I've written in the past about the stack of old, bound editions of the magazine Punch that appear to be the closest my branch of the Ballantines have as a legacy to pass from generation to generation (if only I'd been part of the distilling branch of the family). Whilst interesting, the archive is strangely … Continue reading Disposing the future

Machines learning

A fascinating evening last night, at the invite of Mark Smith at LexisNexus, I was given the opportunity to speak with a group of law firm knowledge managers and, as is my style these days, get them to play with Lego for a bit. As the conversation evolved over dinner, one of the participants said … Continue reading Machines learning

The everyday sexism of AI

I'm currently preparing a talk for a group of HR professionals on the subject of AI, machine learning and robots. My opening gambit is going to be that robots have already taken over our houses and have us enslaved. A strong pitch. What are these robots of which I speak? Well, you probably know them … Continue reading The everyday sexism of AI