The cultural assumptions in collaboration software

Semiotics isn't something I've heard much about in the two and a half decades in which I've been working in the technology industry. It's a bit woolly for the tech world. But I'm a big believer in how you can understand much about the culture of an organisation through the artefacts that it creates as … Continue reading The cultural assumptions in collaboration software

Understanding collaboration through rich pictures

I've been working with lots of teams in different organisations over the past few years on a question that generally starts along the lines of "We'd like to know how to use Product X", where 'Product X' is one of Microsoft Office 365, Google G Suite, Slack or one of many of the dozens of … Continue reading Understanding collaboration through rich pictures

The Simple Question Fallacy

Our world is dominated by ideas of problems and solutions. Of questions and answers. And I'm beginning to wonder if there are cognitive biases at play that prevent us from being able to contend with the complexity that often arises from the answers that are required to solve seemingly simple questions. The trigger for this … Continue reading The Simple Question Fallacy

OMG! We need a Digital Strategy!

Every so often I get asked "What should our digital strategy be?" Now there is a big debate about whether an organisation actually needs a "digital strategy" or not, or if it should be just entwined within general strategy within an organisation. But the latter requires a level of maturity and experience in thinking about … Continue reading OMG! We need a Digital Strategy!

Meetingly.io Avatars

It's been a while since you've heard from us, but given Microsoft's recent announcement's of their new Autobokeh features for Skync for Business Teams, we thought it was time for us to knock them out of the park with Meetingly.io Avatars! Have meetings gotten a little dull in your organisation? Do you sometimes feel that … Continue reading Meetingly.io Avatars

Running effective online meetings

Although web and video conferencing might be second nature to many of us these days, in some organisations as they move to cloud-based collaboration platforms like Office 365 or Google G Suite, on-demand, at the desktop video and screen sharing tools might be a novelty. Even in organisations that have had access to these types … Continue reading Running effective online meetings

The evolution of digital work

For some years now I've been using the analogy of the music industry to explore how digitalization can have varying stages. It goes a little something like this. Prior to digital, music was distributed by performance, then printed sheet music, then through vinyl (and to some extent tape). The first wave of digital saw the … Continue reading The evolution of digital work

Workplace Safety

There are three things converging in my working life at the moment: Government client work on delivering modern IT services is at last at the point where we are starting to deliver actual technology into the hands of actual people who aren't in the technology team. My work has been to help shape the activities … Continue reading Workplace Safety

Some games to play

I've been working on developing a product. An actual physical thing that you can hold in your hands. It's a set of playing cards. I call them CIO Priorities. The idea has been gestating for a while: I spend a lot of my time talking with and looking at what technology leaders in organisations do … Continue reading Some games to play

The collaboration arms race

Yesterday at their I/O conference, Google announced a couple of new developments that place Simulated Intelligence technologies into the world of collaborative platforms. The first, Smart Compose, extends out the quick response features already available in Google Inbox from a single line message (usually things like "Thanks!" or "I'm running late!") into full-blown messages. The … Continue reading The collaboration arms race