Kudos where kudos is due

Back in those strange days when I worked at Microsoft there was a concept of giving and receiving kudos. This wasn't a soft skills thing that encouraged people to face the fear and start giving rich and rewarding feedback to one another. Kudos was a system that allowed for the automation and measurement of the … Continue reading Kudos where kudos is due

The Simple Question Fallacy

Our world is dominated by ideas of problems and solutions. Of questions and answers. And I'm beginning to wonder if there are cognitive biases at play that prevent us from being able to contend with the complexity that often arises from the answers that are required to solve seemingly simple questions. The trigger for this … Continue reading The Simple Question Fallacy

Problem-less solutions

So apparently Theresa May has asked her Brexit subcommittee to go away and think a bit harder about their two proposed solutions to the post-Brexit EU border and customs problem. One of the two approaches has been summarised as: A 'highly streamlined' customs arrangement - This would minimise customs checks rather than getting rid of … Continue reading Problem-less solutions

A state of confusion

When Chris & I spoke on Sunday evening about the emerging Cambridge Analytica story as we recorded WB40 I was confused. As further revelations have emerged through Carole Cadwalladr's fantastic and dogged reporting (which I have been following for months), I am reminded of the Morrissey lyric "I was happy in the haze of a … Continue reading A state of confusion

Appocracy

Back in the early 1980s my then senior school, Bushey Hall, was faced with closure. The local education authority had proposed that the place should be shut, merged into another school a mile or so up the road. Parents and pupils fought the proposal. We organised. We created a petition, and got many thousands of … Continue reading Appocracy

All in the eyes

The theme of facial recognition appears to be in the news at the moment. Not only, though, from the introduction of Apple’s latest thousand pound fondle slab, but from news about a research project that has been using machine learning techniques reportedly to identify sexuality. Now first of all there is a lot of media … Continue reading All in the eyes

Through thick and thin

I'm currently reading Christian Madsbjerg's excellent and highly recommended Sensemaking. At the core of the book is the proposition that whilst the modern world has become obsessed with what Madsbjerg terms thin data (mostly - numbers), to make sense of the work around us we also need to take account of thick data - emotions, relationships, context - … Continue reading Through thick and thin

The everyday sexism of AI

I'm currently preparing a talk for a group of HR professionals on the subject of AI, machine learning and robots. My opening gambit is going to be that robots have already taken over our houses and have us enslaved. A strong pitch. What are these robots of which I speak? Well, you probably know them … Continue reading The everyday sexism of AI

Imperial measures

One of the more ludicrous things that's come out the Brexit shenanigans is the recent idea that the exit from the EU might allow retailers to begin selling goods in imperial measures. Whilst I'm sure this will appeal to the Al Murray-esque (or the ones that don't get he's satire), I fear for the sanity … Continue reading Imperial measures

When I grow up I want to be a science

The hope here is that HR can empower organisations with robust tech and data to turn the art of people management into a science Perusing an article from HR Magazine yesterday about the impact that technology is having on the HR industry, I started to wonder what it is that people really mean when they say that … Continue reading When I grow up I want to be a science