This week I have learned: I felt a bit sad deciding to close the #100Coffees project. However, it continues—as Lisa Riemers suggested, it's now "live." Apparently, studies in the US have shown that people are reticent to tie themselves to performance targets that are actually within their control. This is fascinating and could explain some … Continue reading Weeknote 679: expansion
Innovation in 4 diagrams – 1. Digital Architecture
Every so often I need to take stock and outline where my thinking is at. This is one of those moments. In the past few months my work increasingly has turned to helping my clients to plot courses through the need to make change happen to the services that they deliver to their clients and … Continue reading Innovation in 4 diagrams – 1. Digital Architecture