Most of the prose produced in most organisations is, at best, mediocre. Business cases, status update reports, performance reviews, job descriptions, policies and procedures, terms and conditions, onboarding documentation, strategy documents, change request forms, tender responses... the list goes on. Bilge, for the most part, the lot of it. Documents over which hours of effort … Continue reading Good enough
Innovation in 4 diagrams – 1. Digital Architecture
Every so often I need to take stock and outline where my thinking is at. This is one of those moments. In the past few months my work increasingly has turned to helping my clients to plot courses through the need to make change happen to the services that they deliver to their clients and … Continue reading Innovation in 4 diagrams – 1. Digital Architecture