This week I have learned: I didn't have "get a group of Civil Servants playing Pass the Parcel" on my 2026 bingo card, but this is why prediction is a mug's game.To explain - I ran a session with a large group of senior civil servants this week exploring the role of luck and randomness … Continue reading Weeknote 804: Pass the parcel
Innovation in 4 diagrams – 1. Digital Architecture
Every so often I need to take stock and outline where my thinking is at. This is one of those moments. In the past few months my work increasingly has turned to helping my clients to plot courses through the need to make change happen to the services that they deliver to their clients and … Continue reading Innovation in 4 diagrams – 1. Digital Architecture