This week I have learned: How much people fear giving feedback. It's a key work skill, and so few people have ever been trained in how to do it effectively. Quite how loud an MRI scanner is. Nothing serious, but had my first scan last weekend. I imagined myself in the docking scene from 2001. … Continue reading Weeknote 795: feedback
Innovation in 4 diagrams – 1. Digital Architecture
Every so often I need to take stock and outline where my thinking is at. This is one of those moments. In the past few months my work increasingly has turned to helping my clients to plot courses through the need to make change happen to the services that they deliver to their clients and … Continue reading Innovation in 4 diagrams – 1. Digital Architecture