This week I have learned: it wasn't really until the coffin switched to the hearse that it started to mean something to me. Then I could relate. To the death of my Grandad, of my Gran, of my aunt. the pent-up tsunami of politics that was coming after the events of Monday was both expected … Continue reading Weeknote 602: fountains
In the last article, I explored the idea of the diverse groups of people who are the consumers of the services that are provided by an internal technology group, whether an IT or Digital team (or any of the many variants in between. This time around I’ll start to explore a few of those different … Continue reading The Tech Team Value Prop – jobs to be done
This week I have learned: the importance of nomenclature. Look, what you call things really matters. Particularly if you call different things by the same term, or use terms that mean something different to different people. whilst techniques in technology projects might be transferable across contexts, sometimes you need people with domain expertise. That might … Continue reading Weeknote 601: gathering
Most business-to-business businesses are relationship businesses. They are driven by the relationships that exist within and outside. On trust built between people and on the way in which they interact with one another. Whilst procurement processes might deliver a level of objectiveness to the process of establishing new business contracts, who bids and who is … Continue reading Hybrid relationships
I've had a few months now out of running an in-house technology team to be able to start to reflect on the experience. One thing that is particularly notable, and this is true of technology teams and many other professions too is the prevalence of the proverb of Physician, heal thyself. Put simply, too often … Continue reading The Tech Team Value Prop – Customers
Well. Here we are then.The sixth century of weeknotes. Nearly 12 years' worth. That's a lot of weeknotes. The format has changed a bit since I started. They have on occasion become short and cryptic. In recent times they've become a bit more verbose. It's a way to shut down for the weekend. It's a … Continue reading Weeknote 600: Six Hundred
An update on the PlayCards...Back in 2021... After I had had the idea of producing the PlayCards, and after the even better idea of getting a designer involved, I spoke with the wonderful Claire Selby of https://www.studiokt1.com/ about how her agency, born of the most creative minds from Kingston University, might help me make the product a reality. … Continue reading PlayCards – the journey to product Ep. 1
Things I have learned this week: coming back from holiday to an overflowing work Slack is far more confusing than coming back to an overflowing email inbox. Slack is so disjointed - don't get me wrong, email is broken too, but at least in your inbox there is just one place to look. Customer surveys … Continue reading Weeknote 599: back in the room
Normal service will be resumed next week.
Normal service will be resumed in September.
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