Business as unusual

TLAs define the language of many an organisation. (That's three letter abbreviations for the most part for the pedants amongst you). One that appears in many is BAU - Business As Usual. Now my personal jury is out on whether we are living through a period of unprecedented change, or just are experiencing the arrogance … Continue reading Business as unusual

Connecting customers

Over the course of this summer I've had the fascinating opportunity to talk to dozens of people from organisations across the UK exploring the ways in which they are using digital, social and traditional channels to engage with customers. Next month the results of that work are going to be published in a white paper by IG … Continue reading Connecting customers

The right to not be forgotten

Every so often I search for myself on Google. This is me keeping tabs on my online identity, and not just vanity. Honest.I've noticed recently that at the bottom of the search results (which are mostly about me, which is a big "Yay!" for my integrated social search optimisation strategy of just blathering a lot) … Continue reading The right to not be forgotten

On Chromecast

As the price has now dropped to only £18, which is less than I've paid for a couple of drinks in a London bar in the past, it seemed like the right time to try out the Google Chromecast - connected TV in a device little bigger than an old school memory stick. I've watched … Continue reading On Chromecast

An ethical code for disruptive startups

    Coadec Executive Director Guy Levin wrote an interesting piece on Wednesday calling for a clearer view from government about positive disruption in the start-up space. Now I'm sure that government needs to have a view and encourage entrepreneurship, but this is a two-way street. There seems to be an almost "autistic" nature of the … Continue reading An ethical code for disruptive startups

Replacing paper

I'm currently writing a report. It's something that is going to be being published next month. Because we are "publishing" the report, I want it to be delivered in a format that is identifiably a thing, an object. But because the report is about digital transformation, I want the report to live to those values … Continue reading Replacing paper

Innovate or disrupt?

In email conversations yesterday with my Innovation Engine co-conspirator Richard Hale, he noted that increasingly he's seeing the word "disruption" being used by the people that he is working with.Maybe you should do a blog on the theme of disruptive/disruptionhe said.Well, here goes.For me, this is all about a continuum of change, as illustrated above … Continue reading Innovate or disrupt?

Inside the box

I've developed a new approach to finding new books to read. In one of my more progressive acts of parenting, I tend to take the boys to the local library once a week. Whilst there, I'm also looking out for something to pick up myself. No longer am I relying on Amazon recommendations - I'm … Continue reading Inside the box

TV is just a metaphor

This Venturebeat article caught my eye this morning and got me thinking. It first got me thinking that my kids have no concept of TV as anything other than an object (the big screen in the living room). TV isn't even a metaphor for them... "We want to watch something" is their plaintiff cry when … Continue reading TV is just a metaphor