I'm very lucky to live in the stereotypical leafy South West London suburb of Teddington. Close to the open spaces of Richmond and Bushy Parks, with a thriving local independent shopping centre, great schools and other amenities. The best way to illustrate what sort of a place Teddington is is when I saw dog poo … Continue reading Leading questions
Category: Themes
I've been immersing myself back in the world of agile methods in the past couple of weeks, and one thing above all else has been striking me; agile methods are focused on the individual. This is particularly notable because I'm thinking about the ways in which collaborative software could help to improve the ways in … Continue reading The individualism of software development
So the much-hyped Apple product launch event came and went. A couple of new (bigger) phones, a payment system and a new album from a bunch of has-beens. Oh, and a watch. Apple Watch. Not iWatch because someone else bear them to that brand. A new "form factor-defining" product from Cupertino? Now let's be clear … Continue reading Who’s watching?
I've a few events coming up in the early autumn... On September 23rd I'll be taking part in an event organised in conjunction between IG Digital and Zoodikers to launch the report on the research project I conducted for IG over the summer on the use of social and digital channels in customer engagement. The report … Continue reading Upcoming events
A long-standing friend of my mother's asked me to take a look at their PC this evening. It's the sort of thing that happens once in a while when people know that you "do computers", and to to fair I quite enjoy it in the same way that I quite enjoy a Sudoku puzzle once … Continue reading Twelve months with Chromebook
The research that I have been recently undertaking for IG Digital has been highlighting a distinction that has been apparent to me for some time now. Whilst individuals tend to regard social networks as a means for two-way communications, organisations primarily view social media as an opportunity to transmit information, to broadcast.This is evident in the … Continue reading Networks versus media
And so mainstream news is up in arms about insecurity the cloud as a result of the over exposure of some already over-exposed celebrities. "Is the Cloud safe?" trumpeted the BBC news last night before we had the inevitable clip of their Technology correspondent Rory Cellan-Jones looking up at the sky outside of Broadcasting House … Continue reading Another day, another celebrity photo scandal
TLAs define the language of many an organisation. (That's three letter abbreviations for the most part for the pedants amongst you). One that appears in many is BAU - Business As Usual. Now my personal jury is out on whether we are living through a period of unprecedented change, or just are experiencing the arrogance … Continue reading Business as unusual
Over the course of this summer I've had the fascinating opportunity to talk to dozens of people from organisations across the UK exploring the ways in which they are using digital, social and traditional channels to engage with customers. Next month the results of that work are going to be published in a white paper by IG … Continue reading Connecting customers
Every so often I search for myself on Google. This is me keeping tabs on my online identity, and not just vanity. Honest.I've noticed recently that at the bottom of the search results (which are mostly about me, which is a big "Yay!" for my integrated social search optimisation strategy of just blathering a lot) … Continue reading The right to not be forgotten
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