I've a few events coming up in the early autumn... On September 23rd I'll be taking part in an event organised in conjunction between IG Digital and Zoodikers to launch the report on the research project I conducted for IG over the summer on the use of social and digital channels in customer engagement. The report … Continue reading Upcoming events
The research that I have been recently undertaking for IG Digital has been highlighting a distinction that has been apparent to me for some time now. Whilst individuals tend to regard social networks as a means for two-way communications, organisations primarily view social media as an opportunity to transmit information, to broadcast.This is evident in the … Continue reading Networks versus media
Over the course of this summer I've had the fascinating opportunity to talk to dozens of people from organisations across the UK exploring the ways in which they are using digital, social and traditional channels to engage with customers. Next month the results of that work are going to be published in a white paper by IG … Continue reading Connecting customers
About four years ago I decided to take my career on a new path. I had spent much of the preceding two decades working in IT of one form or another, but needed to change. In my early thirties I'd set myself the goal of becoming a CIO by the age of 40. When I was … Continue reading Career planning
I'm presenting tomorrow morning to an audience of which I've been advised that one of the main people "doesn't like Powerpoint". The theme of the presentation is disruption. In a spirit of self-disruption I've decided to present without slides. I might do an odd bit of the old flip chart, but no pictures. I don't regard myself … Continue reading Flying without slides…
There are a few events in the diary over the coming months... I'm running seminars at the IT Directors' Forum in a fortnight on a boat. You can preview the materials for that here, and I plan to have a video of the content available next week. I'm currently in conversation with ComputerWorld about appearing at … Continue reading Upcoming event appearances…
In the summer I’ve been invited to take part in the Spark the Change conference being organised by Dan Rough and the team at Gamevy, an interesting software company that produces games, and is organised on non-management principles. Dan’s one of the folk who follows this blog, and an article I wrote a few months … Continue reading Huh? Nah! Mmm? Ahh!
Next Wednesday I'm going to be presenting at the Connected Business event at Olympia. You can find my slides for this whistle-stop tour through the #socialCEO report and thoughts on networking in the social network era above!
Back in September I gave a talk about the importance of empathy in design at the wonderful Silicon Beach event in Bournemouth. The video of me prattling on is now available here: