The value of IT is obvious, right?

You’d have thought after seven decades of organisations investing in computing we’d have a clear, evidence-based answer to that by now. But a quick search of the internet shows that there isn’t an obvious answer.

Value in IT comes in two general flavours: things that save you money and things that make you money. The tradition of IT has primarily been in the former category, but since the advent of the internet the latter has become increasingly sought.

But the rub is that despite many CIOs trying to shift perceptions in their organisation from one to both, the brand of IT for many doesn’t scream “value” but rather has an air of money pit. And for as long as we have business cases that cost justify projects on things like “person hours saved” (to which the response should always be “who gets laid off to save the money?”), that perception will remain.


I’ve recently launched Stamp London’s first physical products – sets of playing cards called CxO Priorities. You can find out more about them here, and order a set for yourself here (or simply download the PDF and print them out).

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