At the weekend I was in conversation with my sister-in-law about the experience of shopping online. Our conclusion seemed to be that in comparison to bricks and mortar (there's a phrase from the past), online shopping by its nature tends to be driven by price almost alone. Whilst I stood the corner for the value-added … Continue reading Online customer service
Scissor Sisters - Comfortably Numb In late September 2004 my life seemed, for a while, to enter something of a soap opera. In the space of about five days I handed in my notice at the BBC after nearly eight years there, saw my first marriage break up, and lost my grandfather (in the dying … Continue reading 2004
Seth Lakeman - Kitty Jay 2003 was a rubbish year for music. From memory I think I spent most of it listening to stuff from the late sixties and early seventies, and often from Brazil. The bridge point between the dying embers of the dance music era, and the emerging new indie scene, there was … Continue reading 2003
Project achievements included: - starting presentations of the Content Story to senior stakeholder groups - watching presentations from potential ERP consulting firms - catching up with our network supplier Sales Director - trialling of new interactive projectors from Epson Additionally: - Gone Google webinar - interesting networking in the real world via Twitter - the … Continue reading Weeknote 25 – In which I kept pressing "hang up" at the beginning of conference calls…
Paradigm is a word that usually has me heading for the hills, holding my ears for the clanging bells of the IT marketing bullshitometer. However, there is one context in which I will use the word, and that is to describe the broken problem/solution paradigm that has underpinned unsuccessful IT projects in businesses for decades. … Continue reading Broken paradigms
Belle & Sebastian - If you find yourself caught in love The second example of a song discovered in a moment of random shuffle, I first came to hear this track a few years later in 2005, a year a spent an awfully large amount of time stuck in a car on the M25. I … Continue reading 2002
Some good conversations yesterday, in the morning with @em_stone, and in the afternoon with @robgray and @mattycharman. An observation that came out, and a link that I hadn't made before, is that whilst senior IT folk seem quite at home with new gadgets, they seem far less at ease with the application of software on … Continue reading Gadget freaks
My slides from yesterday's presentation are below: You can also see and hear the full thing as recorded here: http://searchcio-midmarket.bitpipe.com/data/document.do;jsessionid=750E60BF14C179325431EFF030D7B3B1?res_id=1287501389_249 (You need to register; the presentation should be up there for about three months).
A notable morning. First thing I checked messages on my mobile, and then realised that I checked new tweets before new emails. Mid-morning I had a call with a guy who made contact through Twitter (he runs a small Cloud consulting firm and was interested in chatting about our experiences). Tomorrow I've a meeting with … Continue reading Tweet first
Adobe's announcement of Project Rome is an interesting (yet inevitable) move for the creative industry giant. Aimed at SMEs, it claims to allow anyone to author interactive digital content. Whilst the anyone claim might be a little far fetched, it definitely looks like a concerted move to start to put end users of a number … Continue reading Deskilling creative
