Transactions, Interactions, and Teams

I wrote recently about the differences between interactions and transactions, and the trouble with scaling interactions. Yesterday I was chatting with a client in reflection on experiences that they have had recently in helping people to adopt Microsoft Teams, and it seemed to bear out an assumption I've had for a while that products like … Continue reading Transactions, Interactions, and Teams

Transactions v Interactions

I need to pay more attention. I can't remember who it was who introduced me to this concept. It might have been Mark Earls. It might have been Andy Law. The concept has stuck with me, the originator has been blurred in my mind. I'll blame autocorrect. The concept goes a little like this. Think of … Continue reading Transactions v Interactions

Mediocrity, consciousness, and competence

On last week's WB40, Chris and I spent some time dissecting the arguments put forward in a fascinating article Survival of the Mediocre Mediocre in which Venkatesh Rao proposes that the thing that humans are really good at is being not quite great at a lot of things, and this is the quality that will hold … Continue reading Mediocrity, consciousness, and competence

VR on the “cheap”

I get great joy from being able to munge together bits of off the shelf technology to be able to create a thing that serves a need. It's probably a result of spending too much time with Lewis Richards over the years... Towards the end of last year I was asked by a client if I … Continue reading VR on the “cheap”

What’s in the bag?

Inspired by Chris King's post (itself inspired by Matt Jukes' post) a quick rundown of what makes up my normal carry bag when I'm heading to work at a place other than my home office at the beginning of 2019... The Bag A North Face Borealis. Probably overpriced, but the best work rucksack I've yet … Continue reading What’s in the bag?

The #globalcanteen

A couple of weeks ago I was running an event for the technology leadership team of a pharmaceutical company. The team is geographically dispersed across the planet, and one of the things that become clear from our conversations was that they were missing informal contact and conversation. As is often the way when teams are … Continue reading The #globalcanteen

Meetingless papers

Sometimes my better ideas come from my mildly sarcastic one-liners... A couple of weeks ago I was in a workshop with a group of people when someone said that they were working on a project to promote "Paperless Meetings" within their organisation. "You should be striving for meetingless papers" I quipped. It's been a recurring … Continue reading Meetingless papers