Balance of evidence-based policy

I fundamentally don't trust Ian Duncan Smith. I do trust, however, that he holds deep beliefs that social security benefits dissuade people from working. For me, I agree, but only in the same way that I believe a lack of oxygen dissuades people from breathing. I don't think he's right about causality, and he and … Continue reading Balance of evidence-based policy

Crap Tech Industry Metaphors: 2. Dogfooding

Whilst I'm off optimistically sunning myself in South Wales, I thought I'd get a few more of these rubbish metaphors off my chest. Second up - the concept of "Dogfooding", aka "Eating your own dogfood", aka running beta tests of new products amongst one's own staff before putting in front of real customers. Where, exactly, … Continue reading Crap Tech Industry Metaphors: 2. Dogfooding

Socially naked

One of the quotes I've most overused in the past few years is Don Tapcott's “Institutions are becoming naked, and if you're going to be naked … fitness is no longer optional. If you're going to be naked, you better get buff.” It sums up so much for me about the world we now live in. That when … Continue reading Socially naked

Counter-intuitive

As we find technology becomes easier and easier for people to use, it does sometimes feel to me that we are on a precipice of terminally dumbing-down our species. Here lies the distinction between intuitive user interfaces and user experiences, and complex activities and specialist knowledge. The history of information technology has often been about … Continue reading Counter-intuitive

Stamp

Last night was the first public outing for some of the material I've been working on with my "inevitable" side project, Stamp. I ran an hour long webinar for a few kind folk who volunteered to be Guinea pigs exploring some ideas about developing personal digital strategies. If you are interested, you can find the … Continue reading Stamp

The Book Shelf

An old friend of mine yesterday asked me to share a list of the things I've been reading recently. Thought I'd share more widely: 50 Economics Ideas You Really Need to Know: your really need to know (50 Ideas) a bluffer’s guide to economics Adland: A Global History of Advertising another self-explanatory title. Useful to … Continue reading The Book Shelf

The power of personal

Next week I'm running a short webinar about the way in which people can take personal control over their use of digital and social media. It's testing some content that I've been playing around with over the last few months thinking about how to help individuals make sense of their personal and work use of … Continue reading The power of personal

Intermediation

It's often said that the Internet is leading to a disintermediation of services: that the ability for organisations to communicate and transact with their customers online cuts out intermediators (more widely known as middle men). What's happening in London with taxi firms these days seems to show an opposite effect. I've written in the past … Continue reading Intermediation