There is a great article that Rob Brown has published in the aftermath of the conviction of publicist Max Clifford. He argues that the PR industry has been lax in allowing one man (Clifford) to become the de facto representative of the entire world of public relations. It's failed to address Cobbler's Child syndrome, and … Continue reading Cobbler’s children
Category: Management
Last night, at that point where I really should have just turned off my computer and gone and done something else instead, I stumbled across a presentation by Karen Fewell on the subject of #foodporn and the impact it is having on the hospitality industry. I found the content absolutely fascinating - well presented data … Continue reading Data, information, insight and #foodporn
Another one of those serendipitous moments on Twitter yesterday... a former colleague from Reuters, Charles Jennings, tweeted: https://twitter.com/charlesjennings/status/461088280663298048 In my glibly sarcastic way, I responded that it was curious that people never talk about "matrix leadership". Given a few hours now to reflect on that short conversation, I've really come to think that it's remarkably … Continue reading Matrix leadership
There have a been a number of times in my life when I've been awaiting the outcome of decisions that will have a major impact on my life, but are outside of my control. Most recently, awaiting school registration for my eldest, moving house, changing jobs, and back in the mists of time awaiting exam … Continue reading Schrödinger’s anxiety
Another day, another corporate social media SNAFU. This time, the transport provider for East Anglia, Greater Anglia, part of the Abellio group. Not of the scale of some of the recent ones, but a telling misunderstanding of the nature of how social networks work. You can see the gory detail here, but the short version is … Continue reading The dangers of “channel” strategies
I caught up yesterday with a former BBC and Microsoft colleague Mark Bloodworth. Outside of his working life Mark does a lot of football coaching, and has been trained to train, as it were. Often our conversations will bounce between how his sports coaching has changed his ways of thinking about work and working with … Continue reading At the training ground
In the summer I’ve been invited to take part in the Spark the Change conference being organised by Dan Rough and the team at Gamevy, an interesting software company that produces games, and is organised on non-management principles. Dan’s one of the folk who follows this blog, and an article I wrote a few months … Continue reading Huh? Nah! Mmm? Ahh!
I've heard from a few sources recently that there is a move afoot in Whitehall to replace CIOs (Chief Information Officers) in government departments with CTOs (Chief Technology Officers) and CDOs (Chief Digital Officers). I don't know the validity of that story, but it strikes me as credible as an attempt to shift the technology … Continue reading What’s in a name?
This morning I published the fourth edition of the stamp #socialCEO report. Ten months or so after the first piece of analysis (little more than a blog post, if truth be told), it's been enlightening to explore the ways in which our leading companies, and their Chief Executives, are engaging (or not) with the world … Continue reading the continuing adventures of the #socialCEO
For some time now I've been using the example of the recorded music distribution world as a metaphor for how organisations might change and adapt into the world in which we find ourselves. Initially I talked in terms of Spotify or iTunes, but this is the fuller-nuanced version. There's no one right way in which an … Continue reading Digital business models
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