Most business-to-business businesses are relationship businesses. They are driven by the relationships that exist within and outside. On trust built between people and on the way in which they interact with one another. Whilst procurement processes might deliver a level of objectiveness to the process of establishing new business contracts, who bids and who is … Continue reading Hybrid relationships
I've had a few months now out of running an in-house technology team to be able to start to reflect on the experience. One thing that is particularly notable, and this is true of technology teams and many other professions too is the prevalence of the proverb of Physician, heal thyself. Put simply, too often … Continue reading The Tech Team Value Prop – Customers
Well. Here we are then.The sixth century of weeknotes. Nearly 12 years' worth. That's a lot of weeknotes. The format has changed a bit since I started. They have on occasion become short and cryptic. In recent times they've become a bit more verbose. It's a way to shut down for the weekend. It's a … Continue reading Weeknote 600: Six Hundred
An update on the PlayCards...Back in 2021... After I had had the idea of producing the PlayCards, and after the even better idea of getting a designer involved, I spoke with the wonderful Claire Selby of https://www.studiokt1.com/ about how her agency, born of the most creative minds from Kingston University, might help me make the product a reality. … Continue reading PlayCards – the journey to product Ep. 1
Things I have learned this week: coming back from holiday to an overflowing work Slack is far more confusing than coming back to an overflowing email inbox. Slack is so disjointed - don't get me wrong, email is broken too, but at least in your inbox there is just one place to look. Customer surveys … Continue reading Weeknote 599: back in the room
Normal service will be resumed next week.
Normal service will be resumed in September.
The week in photos:
Today marks the end of my first couple of months and bit in the new job, and my last working day before a few weeks of holiday. Changing a job is a strange experience. Changing a job and organisation at the same time more so. I've realised that I haven't done a change of job … Continue reading Weeknote 595: two months
I've known about the Freudian concept of the Narcissism of Small Differences for many years, and it's a concept that I see around me all too often. In simple terms, Freud argued that groups of people who to everyone else seem all but identical will get extremely het up about what makes them different from … Continue reading Narcissistic
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