Things I have learned this week:

  • coming back from holiday to an overflowing work Slack is far more confusing than coming back to an overflowing email inbox. Slack is so disjointed – don’t get me wrong, email is broken too, but at least in your inbox there is just one place to look.
  • Customer surveys need to take a long, hard look at themselves in the coming months of financial meltdown.
  • why hasn’t anyone solved the issue of timesheets yet? I’ve been banging on about this for years. Is there no-one who has taken a user-led design approach to how to record time for billing?
  • I’m increasingly convinced that there is a need for a new discipline of user-centred data design.
  • Procurement is a strange ritualistic dance. I’m getting my head back around the supplier steps.
  • The Cricket Hundreds is a surprisingly entertaining sporting spectacle. I say that as someone who has always found cricket a bit dull.
  • That Kier Starmer is 60 today and I thought he was a lot younger than that…
  • Another centenary edition of these weeknotes next week, then…

Next week: 600

The week in photos:

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