This week I have learned: - for all the talk of Digital, on the one hand people need to experience things... - and on the other the valuable stuff these days is probably invisible - alongside that paradox, tech management needs the deeply technically esoteric... - ... and the soft skills of influence - generally … Continue reading Weeknote 285: experiential
In my time working at the Government Digital Service I have to admit I got a bit weirded out by the relentless focus on User Needs. It felt cultish. To an extent it still does. But having had some time to reflect, and having spent some time working in different environments in the past six … Continue reading Business needs, user needs, theory x and theory y
This week I have learned: - once you start to ask questions is difficult to know when to stop - the desire to create solutions is strong - "digital" had created a new wave of magic boxes to solve intractable problems - is all about the network - it's hard to emotionally detach from critique … Continue reading Weeknote 284: multiple personae disorder
During my recent research project, which I continue to write up into a coherent report for the lovely people at the LEF, one of the conversations that appeared to happen again and again with my interviewees went along the lines of: Me: "Would I be able to attribute this conversation to you?" Them: "I'd love … Continue reading Uncommunicative
Things that I have learned this week: - I'm hoping the case for SOA is easier these days than it was when I first encountered it - breaking things down into chunks makes sense... - ... But you can always strangle yourself with the dependencies - things feel primitive when you are used to the … Continue reading Weeknote 283: SOA
I spent a bit of time last week with a couple of salespeople from one of the big PC manufacturers. It was an eye-opening experience. It's been awhile since I've looked at that end of the devices business. When I was at Microsoft in those heady days in the lead up to and release of … Continue reading The point of no differentiation
This week I have learned: - the shorter the week the longer it seems... - there really isn't much to differentiate devices these days other than brand Next week: plan/deliver/repeat
A short break. Normal service will be resumed next week.
A new week, a new adventure. On Monday I started a new professional challenge, at the heart of professional services organization, heading their digital initiatives. What does digital even mean these days? Well, it's everything and nothing, but for my own sanity I see it as a way of describing the ways in which technology … Continue reading Digital professional services
Things I have learned this week: for supply chain organizations it's the same story: "How do we innovate?"; "How do we scale that innovation?" problem is, supply chain organizations are geared for scaled supply chains, not innovating. case studies trump models just about every time - practice over theory. thing is, case studies are just … Continue reading Weeknote 280: Rubik’s revenge
