This week I have learned: librarian's haven't taken over the world, statisticians have. Whodathunkit? there is a look of glee in the faces of people in serious jobs who are given the chance to play. the force deployed by an organisation to implement governance over spending will be met by and opposite and slightly greater … Continue reading Weeknote 335: surprise exits
A fascinating evening last night, at the invite of Mark Smith at LexisNexus, I was given the opportunity to speak with a group of law firm knowledge managers and, as is my style these days, get them to play with Lego for a bit. As the conversation evolved over dinner, one of the participants said … Continue reading Machines learning
I'm currently preparing a talk for a group of HR professionals on the subject of AI, machine learning and robots. My opening gambit is going to be that robots have already taken over our houses and have us enslaved. A strong pitch. What are these robots of which I speak? Well, you probably know them … Continue reading The everyday sexism of AI
This week I have learned: apparently if you are managing a big office block on occasions after it rains it then pours. I am unspeakably chuffed to have had not one but two acknowledgements in Julia Hobsbawm's new book Fully Connected very excited to also have become a mentor for https://talkingcircles.co as part of http://drivewithbelron.com/ the work on Minimum … Continue reading Weeknote 334: Minimum Viable AVH
Another day, another airline algorithm atrocity - this time not a doctor being hauled down the aisle by United, but a ten year old child being barred from travelling with his family by Air Canada. For all of the talk about PR disasters and customer service woes, in our automated algorithm obsessed world one dialogue … Continue reading Trust in Algorithms
This week I have learned: a simple email can make such a difference a simple metaphor just as much I'm very excited about speaking at http://siliconbeach.eu/ and this collaboration too. Next week: Dorset.
As someone who occasionally lives a coffee shop working lifestyle, I feel I have come to understand what are the bare requirements for "knowledge" working these days. In no particular order: refreshments a chair and table somewhere to have a chat with someone toilets wifi (ideally) a power socket protection from the vagaries of the London … Continue reading Minimum Viable Workplace
For my sins I seem to have spent a fair bit of time in the company of sales people from the big ERP vendors in the last few weeks. One of the last bastions of on-premise thinking, enterprise resource planning (AKA "the finance system") is starting to see its transition into the world of Software … Continue reading Flavours of cloud
This week I have learned: - the remarkable temptation to find out the answer - the equal force of wanting to maintain ambiguity - I am not cognitively built to make decisions about home furnishings - you never quite know what dynamic will result from bringing a group of competitors into the same room - … Continue reading Weeknote 332: plate spinning
If we are on the cusp, according to the likes of Elon Musk, of all being whisked around in the comfort of autonomous vehicles, why aren't our train systems already ubiquitously automated? Whilst I have no doubt that driving a train is a challenging task, presumably without the need to actually steer surely the challenges … Continue reading Driverless trains