Ask people if they want something new, something different, something better, and they'll probably say "yes". Get people to change their behaviours to use the new, different, better thing you've just built for them and it's a different story. It's hard. They don't change. At a basic economic level I guess you can explain this … Continue reading The change paradox
Category: Themes
I've seen quite extensive coverage this week of the topic of Digital Literacy in the education system in the UK over the past few days. It stems from the publication of a report by the House of Lords Committee on Digital Literacy, and most has been framed in a simple way: should digital literacy be … Continue reading Should digital literacy begin with phone numbers?
There is an accepted modern wisdom that goes a little like this: Change is good. Continuous change is even better. Delivering to user needs is paramount. The only way to test what are the best things to meet a user's needs is to put things in front of them. Change is the only certainty. Everything … Continue reading Desponsive Design
I was reminiscing about the country of Iceland a few nights ago when watching the Ben Still film The Secret Life of Walter Mitty. I've visited the place a couple of times, and the wonderful panning shots of the stark volcanic landscape had me thinking of another visit again the near future. Alongside the breathtaking scenery, … Continue reading Number Prophetess
Data and analytics are wonderful things, aren't they? Ooh, the power of data. Woo the insight from analytics. And it's all so automated. So automagic... Thing is, as the very old saying goes, Garbage In, Garbage Out. So it was when I came across a piece in The Telegraph from a month ago... "Only 7 of … Continue reading Keeping up
So, right, imagine that you've got a padlock. And imagine that that padlock has got two keyholes, and can only be unlocked if both keys are used. But the key to lock the padlock is different to the key that is used to unlock the padlock, and whilst you are the only person who has … Continue reading Crap tech industry metaphors: 13 Public & Private Keys
This lunchtime I'm doing a short workshop with a group of graduate schemers at one of my current clients. You can see what I'll be talking about here... [gigya src="http://prezi.com/bin/preziloader.swf" allowfullscreen="true" allowscriptaccess="always" width="550" height="400" bgcolor="#ffffff" flashvars="prezi_id=_ga7cd7c1mqr&lock_to_path=1&color=ffffff&autoplay=no&autohide_ctrls=0" ]
Yesterday was the first day of adjudication for the CIO.co.uk 2015 CIO100 - the celebration of the best business technology leadership talent the UK has to offer. I've been very privileged to have been asked to join this year's judging panel, and it was a solid few hours of debate as we went through some of the … Continue reading Disruption, what disruption?
So what's the point of all this social network stuff, eh? It's just sharing pictures of cats and avoiding doing proper work, isn't it? Well, for some that's undeniable. And for some of us, some of the time, it's probably true as well. But I thought I'd do a bit of an ROI analysis of … Continue reading The power of the network
I came across an good article yesterday from one of The Guardian's data science team that explored how many (media) organisations invest into analytics tools mostly because everyone else does, and then have a tendency to star at the pretty pictures and the flashing numbers without really having the first clue what they should do next. Author Stijn … Continue reading Data Jazz