Schrödinger’s anxiety

There have a been a number of times in my life when I've been awaiting the outcome of decisions that will have a major impact on my life, but are outside of my control. Most recently, awaiting school registration for my eldest, moving house, changing jobs, and back in the mists of time awaiting exam … Continue reading Schrödinger’s anxiety

Customer engagement bypass

The world of customer engagement is a funny, almost bi-polar place. On the one hand it should be totally people-centric, as it's the place where companies converse with their customers. Except it's in many cases completely industrial - a world of de-skilled white collar work where the production line, six-sigma approaches of manufacturing have been deployed … Continue reading Customer engagement bypass

Dragons’ Den versus Reality

The BBC2 Series Dragons' Den is a guilty pleasure. Ostensibly educational, it's actually finely honed entertainment for those of us who would rather not admit to liking reality TV. It's not "reality" - it's a pure fiction, and so it would be terribly unfair to hold it up to any sort of real world benchmark … Continue reading Dragons’ Den versus Reality

Multiple media

One of the things that has been most striking in re-reading Negroponte's being digital is the belief that he had two decades ago that the rise of digital channels would lead to new, multi-media content forms. The book was written at the height of the CD-ROM multimedia craze, when Encarta was going to supersede Britannica and … Continue reading Multiple media

Pricing and negotiation

In my illustrious career as a management trainer, the first course that I ever delivered was a two-day Negotiation Skills event run for an energy company in a dingy hotel in Shoreham-on-Sea. Other than my extreme imposter syndrome, there are two other things that I remember clearly from the experience: firstly, that being able to … Continue reading Pricing and negotiation

The red flag man

In Britain in 1865, the legislative response to the increasing introduction of self-propelled vehicles on our roads was the Locomotive Act (sometimes known as the Red Flag Act). Amongst a number of provisions,  it stipulated that self-propelled vehicles needed to be proceeded with a man walking 60 yards ahead carrying a red flag to warn … Continue reading The red flag man

Top Posts for 2013 – 5 to 1

  The countdown concludes... 5 Hot-desking: the osteopath’s dream February 2013 Or - why messy desks are necessarily a bad thing. 4 Meaningful job titles January 2013 How I long for a job title that my mum would understand... 3 Leap, and a net will appear* August 2013 The announcement that I was to be … Continue reading Top Posts for 2013 – 5 to 1

Top Posts for 2013 – 10 to 6

The countdown continues... 10 The podcast playlist November 2013 The podcasts I currently have on my podcast player (BeyondPod, since you asked). 9 The Scunthorpe issue July 2013 A bit of a rant about the stupidity of thinking that the answers to all things evil on the Internet lie in technology. 8 Campbell’s law, Goodhart’s … Continue reading Top Posts for 2013 – 10 to 6

Tiptoe through the tulips…

  In the past few days I've seen news coverage of the Bitcoin phenomenon which has included a man trying to find a hard drive containing millions in the currency, lost on a landfill site in Wales, reports of a rise in theft of bitcoins, and even accusations about Bitcoins being nothing but a fancy … Continue reading Tiptoe through the tulips…

Top posts for 2013 – 15 to 11

The roundup continues... 15 Internet of Things Is “Useful” Shocker! April 2013 Experiences of a holiday cottage at Easter this year that at last put the usefulness of The Internet of Things into some sort of context for me. 14 Thoughts on leaving August 2013 Reflections on my time at Microsoft. 13 Socially naked June … Continue reading Top posts for 2013 – 15 to 11