The history of industrialization is a history of finding scale. Automation of processes so that capital investment in machinery could lead to increased productivity that would, in turn, deliver a return on the capital investment through cheaper to produce, better quality, higher volume goods. The "build it for the exit" model of digital business has … Continue reading Minimum Viable Volume
At the beginning of this week, I was lucky enough to be the Chair of the Inside Housing Connected Futures Summit. It was a housing sector event that covered a broad gamut of subjects related to change, technology and what to do about it. Rather than give a blow-by-blow account, here are a few reflections … Continue reading Connected Futures
After a long old journey, I've made the decision to stop working (Deviate: Disrupt yourself) on the book that's been my pet project for the past few years. If it had been meant to be, it would have happened by now. Being busy at work is part of the issue, but more broadly my thinking … Continue reading The Play Book is Dead. Long Live PlayCards!
As we crawl out of the pandemic, exhausted by a year and a bit of worry and fear and general rubbishness, we are all looking to where to turn to next. This week is apparently Mental Health Awareness week, but you not necessarily know it in organisations that constantly bang on about "high performing" cultures. … Continue reading Sustainable performance
The BBC recently ran a news item describing how an airliner got into difficulties because of a software flaw. On closer examination, it's probably more precise to say that an airline pilot got into difficulties because some people interpret the meaning of the title "Miss" differently to others, but that's not as snappy, and doesn't … Continue reading Data and ethics
The world is suffering from Zoom exhaustion, apparently. We find ourselves in a state of permameeting, where hours become but interchangeable units of attention mediated through Zoom, Teams, Meet or, for the really unfortunate, WebEx. Because back in the (prepandemic) day, meetings were great, right? It's not like HBR were publishing articles like this but … Continue reading Zoomed out?
One of the most often cited bits of psychology that haunts the corridors of organisations and management training is Abraham Maslow's 1940s theory of human motivation, The Hierarchy of Needs. As with any well established model, there is critique, but nonetheless it forms a useful and popular way of visualising what it is that motivates … Continue reading Maslow’s hierarchy of User Needs
A couple of weeks ago, I wrote about a distinction between two types ofthinking - map thinking and list thinking. In a chance' conversation this week with a former colleague Mark, we started to explore how these two mindsets might apply to the thorny world of strategy. To start off, there are many interpretations of … Continue reading Lists, maps and strategy
Eight or so years ago, I found myself at a software developer event organised by the US company Twilio. If you are not familiar, Twilio provide software that allows other people building apps to connect their products and services to the telephone system. They enable you to integrate with voice and text messages without the … Continue reading Evolution, not intelligent design
I've been struggling a bit recently with the names of things. Not in a getting old, way - well, no more than is usual. But more in the sense of what terms we use to describe things. Words, very specifically like "Digital Transformation". In fact, those two words. I hate them. Digital doesn't mean anything … Continue reading Plant-like