A comment from one of my colleagues about my last wittering mentioned those scary two words - "expenses system". If my arguments about positive reinforcement and business systems are true, shouldn't expenses systems be really effective because, at the end of the day, isn't getting some money the biggest positive reinforcement of them all? Shouldn't we … Continue reading Theory X, Theory Y and the strange case of the expenses system
Category: General
I wrote last week about how one of the key differences in the modern world of consumer apps, and the more traditional world of corporate business systems seems to be in the use of positive or negative reinforcement to try to get people to do the right things. A non-computer example: in recent years there … Continue reading Positive reinforcement and business systems
Achievements this week included: - finding a new slant for my IT/Consumerisation/Apps work - talking to more people about journeys for developers (and how we can improve what we are doing as a result) - some great conversations with the team during mid-year review sessions - an interesting evening spend with some interims (many of … Continue reading Weeknote 87: positive reinforcement
Today I've had something of a penny drop/light bulb going on moment. After yesterday's blogging, I was thinking a bit more about examples of "gamification" from the physical, rather than digital domain - here's one from Sweden that my dad reminded me of, for example - and also mulling on a comment from @eekygeeky that he … Continue reading Skinner & the art of motivation
Achievements this week included: - beginning the mid-financial-year team performance reviews - starting to talk people through some work about equipping devs to produce apps - planning work for the second half of the financial year - and juggling two children, one virus and two working parents (again). Sheesh. Next week: mostly: more performance reviews.
I've been spending some time thinking about what a person, or a group might need to be able to deliver an app for a phone, a tablet or a PC for people to get hold of and use. So far, I've identified eight general categories: 1. An idea If you are going to produce an … Continue reading What do you need to develop an app?
I figure that we've now entered into a phase of the Internet where people find things by one of two routes. Either you know where you want to be, in which case you either enter the URL directly into a browser, or type a company or organisation name into a search engine (or, in some … Continue reading Discoverable? Really??
Achievements this week included: - surviving the mid-year performance calibration exercise without hitting anyone or bursting into tears. But it was close on both fronts. - review of a technical audience segmentation project that's producing some interesting findings - continuing to refine out the ITDF presentation - a great catch up with @euan over coffee (reviewing … Continue reading Weeknote 85: which is exactly how many pennies I spend on breakfast most days…
In conversation with @euan this morning, I was reminded of a time when I was probably as near to putting my fist through a computer monitor at work as I ever have been. I was having to go through the emotional task of updating my HR records through a "self-service" system to change my marital status … Continue reading Data ownership
I'm a big fan of metaphor and analogy, as is witnessed by the title of this blog (even if I have reduced it to an abbreviation these days). In the world of business, however, it seems that metaphorical and analogous comparison for the business of doing business is limited to one of two spheres: military or sporting. … Continue reading Business metaphors
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