In January I’m going to be part of a stellar line up of speakers at The Focus Group’s Customer Experience Digital Leadership event taking place in London.

I’ll be exploring some of the themes on Play that are developing out of my work on the book (see the clip below), but I can also highly recommend Post Shift’s Lee Bryant and BT’s Nicola Millard, both wonderfully insightful people who I have had the pleasure of speaking to in the last year.

The event takes place in Holborn on 24th January, and if you book before 21st December there’s a whopping 20% discount on the ticket price. So, if you’re wondering what to buy for that last, difficult Christmas present…

You can find more information about the event here: digital_london-2017

And you can buy tickets here:


One thought on “Digital Customer Experience event

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.