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Achievements this week included:

– first interviews on the Digital Customer Engagement survey
– a plan emerges for next IG Digital steps
-… and our first client meeting
– an entertaining trip to a old stomping ground
– a great catch up with a rather hung-over @PurpleSime
 an enlightening time at the Twilio Customer Experience Event
– and some great conversations at the Mortimer Spinks CTO Roundtable

Next week: three-day week

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