Achievements this week included:
– first interviews on the Digital Customer Engagement survey
– a plan emerges for next IG Digital steps
-… and our first client meeting
– an entertaining trip to a old stomping ground
– a great catch up with a rather hung-over @PurpleSime
– an enlightening time at the Twilio Customer Experience Event
– and some great conversations at the Mortimer Spinks CTO Roundtable
Next week: three-day week
