TravelBlog 4 – Bad things happen fast

An interesting conversation this afternoon – to what extent are our increasingly instant communications media shrinking the time that we think about what it is that we do? And to what extent does the use of a communications tool mean that we've done something, or just that we've indicated we've done something.

A few years ago I was involved with the development of a product data management system. Trouble came when people thought that changing the date of a development milestone on the system would mean that the underlying workflows involved in creating that product would instantly reflect that change… "What do you mean, you've just brought forward the product release date on the system? Do you know what we have got to do to make that happen?!" Chaos ensued…

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