Back in September I gave a talk about the importance of empathy in design at the wonderful Silicon Beach event in Bournemouth. The video of me prattling on is now available here:
Category: Technology
Eighteen years ago I bought a book that changed the way in which I thought about the world. It was a book I wanted to share, and after I had consumed it page-by-page, I leant it to a friend and never saw it again. The book was Nicholas Negroponte's being digital, first published in 1995, in … Continue reading a generation of being digital
It’s that time of year where those prone to procrastination find themselves knee-deep in bank statements, receipts and other bits of financial flotsam and jetsam. Yes, it’s the end of January and the last chance to complete one’s tax return. The online self-assessment service is a classic example of an information system that is complex … Continue reading Anti-agile
In the post-war period in Britain scientists Eric Trist, Ken Bamforth and Fred Emery conducted research into a strange thing that was going on in the coal mining industry at the time. Having survived the ravages of the global conflict, the mining industry was investing heavily to bring it into the modern age. New state-of-the-art machinery was deployed, but … Continue reading The engineer’s fallacy
A couple of days after the news that Google is to acquire the smart thermostat and fire alarm company Nest, my main thought now is that I’m jolly glad I don’t work for a utility company right now. The poor things, just about catching up with the web. Making tentative steps into the world of … Continue reading Welcome to the disrupt-o-zone
My wife recently entered the world of the quantified self and wearable computing when she got a FitBit activity tracker. It's really interesting to see how quickly the device, the app, and the "10,000 steps a day" target has changed her behaviour. We are walking to places where before we would have driven. I'm … Continue reading The only person you’re cheating is yourself
To finish off this short series about the Digital Architecture framework, let's take a look at what we can learn and infer by looking across, and up and down, the quadrants. The functions and services that span across the top two quadrants are the way in which businesses differentiate themselves (unless, of course, you … Continue reading Digital Architecture: the rows and columns
The final quadrant of the Digital Architecture framework is the one which I believe poses most challenge to traditional models of management of technology (and maybe even management of people) in businesses today. The external-facing supporting activities that, for the most part, boil down to how we communicate with other people. For many years, this … Continue reading Digital Architecture: Comms services
At the end of January I'll be releasing the third quarterly stamp #socialCEO report. Including interviews with O2 CEO Ronan Dunne and UK advertising legend Andy Law, as well as in-depth analysis of the social networking of the FTSE100 CEO community, you can receive a copy before anyone else by signing up here: http://stamplondon.us3.list-manage.com/subscribe?u=9ccfb69afa7877afb460eb1fe&id=12abf47dc1
I've now been using a Samsung Chromebook for six months as my main device. There's been lots of talk about them in recent weeks (particularly in regard to that nonsense world that is Tech Company Sales Numbers). But let's be honest, do you know anyone (apart from me) who actually uses one? And that's probably … Continue reading Six months with Chromebook