Hacked off

https://twitter.com/furtherfield/status/431407949672480768 In my lifetime I've known three meanings of the word "hack": to go at something with a sharp implement; to (criminally) break into computing resources that you shouldn't; and to botch a bit of programming to get it working, or just to see whether something might do. None of those definitions are particularly positive. … Continue reading Hacked off

Tech preferences

Imagine the scenario. You're running late for a meeting. You need to let the person you're meeting know that you are running late. You reach for your mobile phone. What channel do you choose? My experience over the past few months is that most people choose to send a text message. We have learned, somehow, … Continue reading Tech preferences

Anti-agile

It’s that time of year where those prone to procrastination find themselves knee-deep in bank statements, receipts and other bits of financial flotsam and jetsam. Yes, it’s the end of January and the last chance to complete one’s tax return. The online self-assessment service is a classic example of an information system that is complex … Continue reading Anti-agile

Pricing and negotiation

In my illustrious career as a management trainer, the first course that I ever delivered was a two-day Negotiation Skills event run for an energy company in a dingy hotel in Shoreham-on-Sea. Other than my extreme imposter syndrome, there are two other things that I remember clearly from the experience: firstly, that being able to … Continue reading Pricing and negotiation

The engineer’s fallacy

In the post-war period in Britain scientists Eric Trist, Ken Bamforth and Fred Emery conducted research into a strange thing that was going on in the coal mining industry at the time. Having survived the ravages of the global conflict, the mining industry was investing heavily to bring it into the modern age. New state-of-the-art machinery was deployed, but … Continue reading The engineer’s fallacy

#culturevist

A thought-provoking evening last night spent at the first #culturevist event, a side project from Matthew Partovi (who is otherwise gainfully employed as a Customer Success Manager at Yammer, who hosted the event). The audience seemed to split into two camps - those seeking to instill a "great culture" at their place of work, and those … Continue reading #culturevist

Welcome to the disrupt-o-zone

A couple of days after the news that Google is to acquire the smart thermostat and fire alarm company Nest, my main thought now is that I’m jolly glad I don’t work for a utility company right now. The poor things, just about catching up with the web. Making tentative steps into the world of … Continue reading Welcome to the disrupt-o-zone