Simulating interactions

For many years I've held true to a concept that goes as follows: You can exponentially scale transactions. You can change interactions into transactions and then exponentially scale those transactions, but you lose social and cultural meaning along the way. You cannot exponentially scale interactions. They only scale in a linear fashion. My go-to metaphor … Continue reading Simulating interactions

Where do you work?

In the years before Covid I often found myself often people who worked in teams a simple question to open up a discussion about the maturity of hybrid working and collaboration practices: Where do you work? The answers could be enlightening. People working for traditional organisations with traditional mindsets would answer in terms of the … Continue reading Where do you work?

118th of 100

Today's coffee companion helps other businesses be better. We talked about: how contracts and standard Ts&Cs are struggling to catch up with the way in which software and consulting now operates, especially when it comes to IT the 3D chess of working out the potential impacts of standard Ts&Cs how ultimately it all comes down … Continue reading 118th of 100

Conversations at scale

I was in a very privileged position yesterday to run a couple of experiments with colleagues exploring some ideas that have been percolating out of my #100coffees work this year. Here's what happened... The framing of this work is that if you have gone to the time and expense of bringing people together in person, … Continue reading Conversations at scale

Slow data

I was in equal parts bemused and upset with the announcements by the Prime Minister yesterday shifting back the timing of a number of commitments to decarbonising the UK economy. The politics at play here are of the most cynical electioneering. Sunak is making grand policy pledges about things that won't happen for another seven … Continue reading Slow data

108th of 100

Today's coffee companion is a former colleague. This coffee is the first that has taken place in three countries as the call took place as she travelled from her office in Copenhagen to her home in Malmo. We talked about: how our respective families are getting on the ageing impact of teenage children the way … Continue reading 108th of 100

Measuring RTO

I'm the sort of person who has favourite Laws of Social Science. To be specific, my two favourite Laws of Social Science are Goodhart's Law and Campbell's Law. To summarise them, Goodhart's Law states that if a measurement is used as a goal, the meaning of that measure changes (usually for the worse). Campbell's Law … Continue reading Measuring RTO