Yearnote 2020

2020. Oh where to start? Well, let's just say that I guess most Corporate "2020 Visions" didn't turn out quite as they were planned in 2015 or 2017 or whenever they were cranked out. What can we learn from this year that kept on giving? Well, first of all that whilst it's utterly untrue to … Continue reading Yearnote 2020

Weeknote 515 – end of year

This week I have learned: just when you thought 2020 had no dice left to throw, Microsoft outages, project failures and phishing panics.but that is the working year done.2 world cups and one live match. Next week: a fortnight off. Merry Christmas one and all! The week in photos:

Weeknote 513 – Fifties

This week I have learned: More about the Internet of Gnomesabout what I might learn from my new project...That it's just a number really, isn't it?That sometimes you just need to ask questions.Getting people to engage, playfully, is also very useful. Next week: it's the slide down into Christmas, isn't it? The week in photos:

Service Design Workshop

Some quick notes on a workshop session that we ran this week to help to get people familiar with Customer Journey Mapping in a short and interactive session. Overall objectives Get a group from across our organisation's support functions (HR, L&D, Health & Safety, Comms, Tech) and some key people from across the rest of … Continue reading Service Design Workshop

Weeknote 512: Forties

This week I have learned: fresh yeast is much nicer than dried.we have deployed a change and it is good.the permissions around sharing documents between organisations in Office 365 are a horrible, horrible mess.the serendipity of sharing and working out loud is where it's at.the World Cup of The Most Eighties Number One Single of … Continue reading Weeknote 512: Forties

Weeknote 511 – Seeking approval

This week I have learned: the board have approved the plan for the next few years.an amazing bread recipe.that I'm a member of the CIO 100.that a group of independent people to act as a sounding board is a very good idea.that I love the #GlobalCanteen.that I've got a lot of tweets to schedule this … Continue reading Weeknote 511 – Seeking approval

Multidiscipline

2050 seems like a long way off. It will be the year I celebrate my 80th birthday if I'm lucky enough to make it that far. Thirty years is a generation and a bit. 2050 is still a year that invokes images of sleek spacesuits and sentient computers, even though 2001 was nearly two decades … Continue reading Multidiscipline

Plant-like

I've been struggling a bit recently with the names of things. Not in a getting old, way - well, no more than is usual. But more in the sense of what terms we use to describe things. Words, very specifically like "Digital Transformation". In fact, those two words. I hate them. Digital doesn't mean anything … Continue reading Plant-like

Getting a return

One of the most pervasive myths that stalks the boardrooms of organisations up and down the country is that investment in digital technology will save that organisation money. It stems from a number of factors, I think. The way in which we structure business cases in most organisations still shapes thinking about technology as a … Continue reading Getting a return

Weeknote 507: Badges

This week I have learned: that I have an idea for a project to keep me entertained in my 51st yearGDPR is the gift that keeps on givingsometimes it's just about talking stuff throughthe football season might now have actually started Next week: half term contemplation The week in photos: