Reducing risk

Insurance is an interesting game. Essentially it's an activity of risk  management: attempting to find things of concern to a large number of people that are relatively improbable. The gap between the insurance premiums and the payouts is the profit margin, and at the core of the whole proposition is the unknown risk. As a … Continue reading Reducing risk

Purple turtles

  The recent Year of Code debacle has had me looking back at the work of the first great coding educationalist, Seymour Papert. If you're not aware of Papert's work, but you are of a certain age, you may have come across his programming language invention Logo - a syntax to control the actions of … Continue reading Purple turtles

Why Apple are so powerful – a sociological view

I always enjoy my conversations with Andy Law because he's one of those people with whom I can have a chat and leave feeling that I've learned something, but without feeling stupid for not knowing it before. Yesterday we caught up and he introduced me to the French sociologist Bourdieu's "Four Forms of Capital" (for … Continue reading Why Apple are so powerful – a sociological view

Out of office

There's been a heck of a lot of advice being bandied around to new Microsoft CEO Satya Nadella in the past couple of weeks.  And almost all that I've read has been focused on the Windows 8/Windows 9/Windows Phone dimension of the company. The company has three big revenue pillars, and the Windows operating system … Continue reading Out of office

/marketing TheNewThing

About six months ago I started writing a series of observations about how the world of technology and marketing and communications are being changed by one another, and how many of the industries that have built up in those fields don't feel to be a particularly good fit any more. It then sat in my … Continue reading /marketing TheNewThing

Stockholm Syndrome (Part II)

Some years ago I wrote, rather cruelly, about how the relationship between Apple and its customers sometimes resembled the gaoler/captive relationship present in Stockholm Syndrome (where the captive falls for the charms of their gaoler). It strikes me that the same sort of relationship, in much more dangerous form, also exists between analyst companies and … Continue reading Stockholm Syndrome (Part II)

Would learning to code help?

Two themes in my Twitter stream today that have been fused together in my mind. 1) the government's Universal Credit benefits reform, turning into a great beast of a disaster. At it's core (from where I see it) "IT disasters" resulting from ineffective change management, an over-confidence that technology in its own right can deliver … Continue reading Would learning to code help?