Project achievements included: - cloud-hosted BES deployment began (c. 50 people now over) - contract negotiations on our network project for London - technical proof of concept paving the way for Windows 7 and a new notebook supplier - initial engagement on a major benefits dependency exercise Additionally: - second release of our change management procedures … Continue reading Weeknote 12 – in which gears shifted
Category: General
On many occasions through my career I've heard people tell me that they have given up with planning, because external factors would always intervene which would break the original plan. This is a bit like saying that you won't plan out a route on a map before a car journey because there will probably be … Continue reading Navigating through projects
At the end of last week I had an interesting insight into how online, collaborative documents might change the way people in different organisations work together. I had a small software development requirement and needed to quickly get a quote from a prospective supplier. I had briefed our account manager, and he arranged for a … Continue reading Collaborative documents
Project achievements included: - decommissioning of the London secondary machine room - starting the evaluation of new laptop supplier - setting up for the final stages of the London networks project Additionally: - good sessions with the European CEO... - ...and his US equivalent - beginning to see the benefits of Google Docs when working … Continue reading Weeknote 11 – in which I made it into a national newspaper
As yet another briefing session with colleagues gets postponed due to client work commitments, it gets me to thinking about how client-centred organisations can make the time to improve and innovate. I saw a presentation recently about how Google innovate. At the centre of their philosophy is the 20% time - one fifth of all … Continue reading Making time to innovate
An interesting way to understand the power relationships that exist within organisations is to look at the trump cards that are played - whose name is used to be able to try to ensure action on urgent tasks? "X says that this has to happen today!" In privately-held organisations, especially where the head of the … Continue reading Trump cards
Project achievements included: - Sydney office upgrade work completed - Google Docs deployment continued - budgeting for 2010 Capex Additionally: - analysis of the 2010 IT Survey - a short paper coming soon - met with our new Adobe account manager - was a guest author on the Google Enterprise Blog - tried an iPad … Continue reading Week note 10 – in which I reached double figures
We are starting to get into detailed discussions about data and content management strategy across the business, and the thing that is unbelievable is our capability to produce vast amounts of data. As Moore's law has exponentially increased processing power, the net result has been bigger and bigger file sizes, and more and more of … Continue reading Size matters
Yesterday, to the amusement and bemusement of many in my team (a small crowd formed), I spent about forty minutes in the presence of iPad In response to requests from one of my clients, I wanted to find out what would iPad be like as a presentation tool. The device is sleek, shiny, slightly bulbous … Continue reading iPad hands-on
I wrote a few days ago about the Client Experience model, a way of thinking about the elements of your organisation's client service over and above your core offer. In it, I gave the example of how EasyJet used the TV programme Airline to help manage down the expectations of air travel amongst their potential … Continue reading Lowering expectations
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