Category: General

At the weekend I was in conversation with my sister-in-law about the experience of shopping online. Our conclusion seemed to be that in comparison to bricks and mortar (there's a phrase from the past), online shopping by its nature tends to be driven by price almost alone. Whilst I stood the corner for the value-added … Continue reading Online customer service

Project achievements included: - starting presentations of the Content Story to senior stakeholder groups - watching presentations from potential ERP consulting firms - catching up with our network supplier Sales Director - trialling of new interactive projectors from Epson Additionally: - Gone Google webinar - interesting networking in the real world via Twitter - the … Continue reading Weeknote 25 – In which I kept pressing "hang up" at the beginning of conference calls…

Paradigm is a word that usually has me heading for the hills, holding my ears for the clanging bells of the IT marketing bullshitometer. However, there is one context in which I will use the word, and that is to describe the broken problem/solution paradigm that has underpinned unsuccessful IT projects in businesses for decades. … Continue reading Broken paradigms

Some good conversations yesterday, in the morning with @em_stone, and in the afternoon with @robgray and @mattycharman. An observation that came out, and a link that I hadn't made before, is that whilst senior IT folk seem quite at home with new gadgets, they seem far less at ease with the application of software on … Continue reading Gadget freaks

A notable morning. First thing I checked messages on my mobile, and then realised that I checked new tweets before new emails. Mid-morning I had a call with a guy who made contact through Twitter (he runs a small Cloud consulting firm and was interested in chatting about our experiences). Tomorrow I've a meeting with … Continue reading Tweet first

Adobe's announcement of Project Rome is an interesting (yet inevitable) move for the creative industry giant. Aimed at SMEs, it claims to allow anyone to author interactive digital content. Whilst the anyone claim might be a little far fetched, it definitely looks like a concerted move to start to put end users of a number … Continue reading Deskilling creative

The news that Sony are to discontinue production of cassette Walkmen has provoked a few thoughts. The first, like for many others, was "you mean Sony have still been producing cassette Walkmen?". I guess this is what Chris Anderson would describe as the long tail of the product lifecycle. However, the thing that I found … Continue reading The age of digital obsolescence

Project achievements included: - Google Docs roll out planning - Acoustic issues with London networks solved - Integration of our Midlands offices planning - Printing project RFI issued Additionally: - An interesting evening at a Vodafone/IDC event - Research into Epson interactive projectors Next week in one word: webinar (is that a word)

If you are interested in hearing a bit more about Imagination's experiences thus far of moving into the Cloud, there are a couple of events coming up where I'm going to be speaking. On the 27th October I'm going to be speaking in a Webinar hosted by Google. Details and registration are available here: http://searchcio-midmarket.bitpipe.com/detail/RES/1287501389_249.html&asrc=CL_PRM_wcsciom_Google … Continue reading Forthcoming events

An interesting evening last night at a Vodafone-sponsored dinner event around the subject of communication at work. Other than once again confirming for me that there are too many CIOs who are so devoid of communication skills that their comment on the matter is laughable, it set me thinking about the quandary that the mobile … Continue reading The future's not so bright