This week I have learned:

  • Leadership is not about being superhuman. It’s actually about being human.
  • Curveballs get thrown.
  • Certain professions seem geared to over promise and under-deliver.
  • Customer service without a sales motive might just be a cargo cult.
  • Anyone who is certain about what’s going on is probably a charlatan…
  • … but of course we flock to them.
  • The podcast appears to have a certain level of popularity.
  • Dismantling and reconstructing laptops is the closest I get to manual dexterity.

Next week: Countdown to Watford.

The week in photos:

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