This week I have learned:

  • the remarkable ability for some clinicians to exhibit literally no interpersonal skills
  • that the easiest way to rebuild a PC these days is to start by buying a new SSD
  • it’s still nice meeting in the Zoom Pub
  • that understanding how to truly redesign services is hard when you are confronted with how things have always been done
  • ultimately it all comes down to trust
  • if you’re not getting the contributions you need from people, make clear spaces so that they can either engage or leave a vacuum

Next week: the slightly maudlin “last bank holiday before Christmas” and lots of being “in person”

The week in photos:

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