Week note 7 – in which I experienced abysmal service

Project work this week included:
– preparing for network provider client reference visits
– continuing to present the Google Phase 2 project to Group Board members
– seeing our cloud-hosted BES go live (eventually)
– observing the Shangai office fit-out from afar
Additionally:
– presented at the Google CIO event
– responded to more clients' feedback from the 2010 IT Survey
– saw myself on video (more on that soon)
– saw one of our core hardware providers (Lenovo) fail to deliver so as to lose us as a customer (ditto)
Next week in one word: references