Processless

The world of Information Technology orbits around the concept of repeatable process. We program computers to process data. Programming is the act of decomposing the world into a series of repeatable, logical steps. And the software that is produced from this act invariably then expects the world in which it operates to be one where … Continue reading Processless

Not from my tenant.

I was in a presentation earlier this week where a senior person from a rather idiosyncratic but large public organisation talked about their experiences of migrating to Microsoft Office 365. There were interesting and honest reflections, and many people asked if it was possible to get a copy of the slides that had been shown. … Continue reading Not from my tenant.

Less Frictionless

Silicon Valley seems obsessed with making things frictionless. At the core the removal of barriers to people using their products is a sensible business development strategy. Why on earth would you want to stop people being customers? In the "pay with your data" world of modern web services, it's even more important to allow people … Continue reading Less Frictionless

#noIT

When did you last spend some serious thinking time devoted to electric motors? Since getting up I have brushed my teeth, shaved, turned on the dishwasher, seen cars pass me on the walk to the station and boarded a train into London. All have depended on electric motors and yet for the most part we … Continue reading #noIT

The art of decision making

I have this idea of a probably mythical time in the history of office work. A point in time a few years before my own career began when computers were present but were still the preserve of typists. Tools used exclusively by specialist, trained workers. When the average desk was reserved for paper, a Rolodex … Continue reading The art of decision making

Decomposing collaboration

"Collaboration" - a term bandied about liberally yet rarely precisely defined. Over the past few years it's been a subject that I've spent a great deal of time grappling with for various clients. A great deal of that work is summarized here: I've thought about what are the reasons why an organisation might want it's … Continue reading Decomposing collaboration

Bring Your Own Software

About a decade ago, when I was heading up technology for the global marketing agency Imagination, we started to explore the idea of what would become known as Bring Your Own Device. We were thinking more radically than was ever likely to actually happen - staff given a Hardware allowance in the way that many … Continue reading Bring Your Own Software

Which path to take?

I spend my time flitting from organisation to organisation, across many different sectors, and looking at often quite different challenges. Technology is usually the linking thread, although not always. A question that I'm not hearing being asked in a structured way in organisations today is "Which approach should we be taking?". What instead seems to … Continue reading Which path to take?

The future CIO

“Tell me the future!” It’s a common request. We seem almost hard-wired to seek out prophets and sages, oracles and seers. No wonder then that so many iterations of software product have laid claim to the names of the fortune tellers of the past. Data-driven decision making is an exercise in charting trendlines. The experience … Continue reading The future CIO

Play games…

For the past couple of years I've been playing with the concept of play. At the core of my thinking is the idea that as we progress into adulthood most of us systematically remove our abilities to tinker with things, play with them to no particular end so that we can explore them. This is … Continue reading Play games…