https://twitter.com/furtherfield/status/431407949672480768 In my lifetime I've known three meanings of the word "hack": to go at something with a sharp implement; to (criminally) break into computing resources that you shouldn't; and to botch a bit of programming to get it working, or just to see whether something might do. None of those definitions are particularly positive. … Continue reading Hacked off
Category: Management
Back in September I gave a talk about the importance of empathy in design at the wonderful Silicon Beach event in Bournemouth. The video of me prattling on is now available here:
Eighteen years ago I bought a book that changed the way in which I thought about the world. It was a book I wanted to share, and after I had consumed it page-by-page, I leant it to a friend and never saw it again. The book was Nicholas Negroponte's being digital, first published in 1995, in … Continue reading a generation of being digital
It’s that time of year where those prone to procrastination find themselves knee-deep in bank statements, receipts and other bits of financial flotsam and jetsam. Yes, it’s the end of January and the last chance to complete one’s tax return. The online self-assessment service is a classic example of an information system that is complex … Continue reading Anti-agile
A thought-provoking evening last night spent at the first #culturevist event, a side project from Matthew Partovi (who is otherwise gainfully employed as a Customer Success Manager at Yammer, who hosted the event). The audience seemed to split into two camps - those seeking to instill a "great culture" at their place of work, and those … Continue reading #culturevist
To finish off this short series about the Digital Architecture framework, let's take a look at what we can learn and infer by looking across, and up and down, the quadrants. The functions and services that span across the top two quadrants are the way in which businesses differentiate themselves (unless, of course, you … Continue reading Digital Architecture: the rows and columns
The final quadrant of the Digital Architecture framework is the one which I believe poses most challenge to traditional models of management of technology (and maybe even management of people) in businesses today. The external-facing supporting activities that, for the most part, boil down to how we communicate with other people. For many years, this … Continue reading Digital Architecture: Comms services
At the end of January I'll be releasing the third quarterly stamp #socialCEO report. Including interviews with O2 CEO Ronan Dunne and UK advertising legend Andy Law, as well as in-depth analysis of the social networking of the FTSE100 CEO community, you can receive a copy before anyone else by signing up here: http://stamplondon.us3.list-manage.com/subscribe?u=9ccfb69afa7877afb460eb1fe&id=12abf47dc1
Continuing the tour around the quadrants, we come to the external-facing, core product-related activities that a business conducts. This is the area in which there has probably been the greatest change in the past decade as a result of digital technologies - first with the Web, and latterly with smartphones, tablets and the world of … Continue reading Digital Architecture: Product services
One of the things that I was told in my two years of working in the software supplier world was that "there are only two sorts of people; those who make products and those who sell products". As on the day I heard it, I still believe that there is a one word, Anglo-Saxon retort … Continue reading Digital architecture: Production services
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