In my Cloud-based, multiple device world of work, skipping freely from one software as a service to another, it's sometimes difficult to remember that most people's working life simply isn't like this. In the past seven days I've had conversations with people from two organisations where the default position for access to online services (including … Continue reading Issues of trust, competence and a nailgun
Category: Management
I originally published this in early September when I was still technically working at GDS. At the time I was asked to edit it as it was thought that it was "too political". Rather than edit, I withdrew it. I'm no longer there, so thought it worth republishing... I'm just coming to the end of a … Continue reading Public sector
I'm quite often heard calling a distinction between social media and social networks. The two terms seem to be used interchangeably, but for me there is an important difference: social media is what organisations do, based on traditional mass media models of communication around primarily broadcasting; social networks are what we as individuals do, following the long tradition … Continue reading Enterprise Social Media
One of the themes that is recurring in my #sharingorg research project is that of there being two distinct modes for collaboration within organisations. The Optimisation mode is the one that comes most naturally to big organisations - it's the direct descendent of Adam Smith's thinking, and is about delivering improvement through process and (continual) … Continue reading Three reasons for open plan offices not working
This morning I received some key facts and figures from one of the emerging major players in the world of collaboration. What is striking to me is how much they look like the key facts and figures of a traditional media company: active users (read: readers); paid subscriptions (read: circulation minus comps); some stuff about … Continue reading Mass media collaboration
There is a peculiar phenomenon that I seem to be identifying in the research for the #sharingorg project - something that I'm provisionally calling the "Instant Messaging tipping point of functional uselessness". It goes a little something like this... A new tool or service is developed to address a particular need or niche. That tool is then … Continue reading Less is more
In an era when traditional organisational divides are increasingly redundant, I see that we have need for a new type of worker- the comb-shaped worker. Now for full disclosure this might be nothing but a personal work-generation programme because I see myself as comb-shaped, but let me explain... There are two concepts I've been seeing … Continue reading Comb-shaped
About ten years ago I found myself running a team building session for a software development team that was building online telephone directories for a telecoms company. For those of you under 23 a telephone directory was a... oh, forget it. It was a "sit and talk about how we work" type of session, rather … Continue reading The solution to solve all solutions
The Pivot is a concept well beloved in the Lean Startup community. Always be looking for the way in which your product or service can be changed to adapt to new markets, new customers and/or new applications. To hear the Lean Startupers go on about it, sometimes you'd think they'd invented the concept. But the … Continue reading Pivot and pass
I'm not generally a big fan of sporting metaphors in business, as they tend to be overly reductive, but the one that has been adapted from a quote Canadian ice hockey-player Wayne Gretzky is interesting and something that I'm hearing quite a bit these days: I skate to where the puck is going to be, … Continue reading Run to where the ball will be passed…
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