Today’s second coffee companion is a former CEO.
We talked about:
- the complexity of delivering services as a housing association
- the various silos that exist within HAs and the resulting system silos that occur
- Clocks and Clouds
- Mayonnaise and airliners
- The scalability of transactions
- How interactions can’t be scaled without turning them into transactions
- The need for leaders to understand technology
- The challenge of raising Data as an issue to be addressed in organisations
- How future government policy vacuums might be a good opportunity to change the social housing agenda
- Campbell’s Law and Goodhart’s Law
#100Coffees is an exercise in being intentionally unintentional. I’m meeting up with people, friends and strangers, to have an hour of conversation to see what happens. If you’d like to be a part of it and meet either in person or online, you can sign up for a coffee here: https://calendly.com/matt-ballantine
Numberz
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