Today’s coffee companion works in the health service. We talked about:
- the challenge of bringing design thinking into public policy creation
- organisations, silos and how trouble happens at the joins
- how many dimensions of silo there are in the provision of health and social care
- keeping accountable people accountable but still co-creating
- evidence-based policymaking
- how complex the term “Patient” is
- how an “Operations Manager” in the NHS probably isn’t managing operations
- the Peckham Experiment
- avoiding steering committee syndrome
- work that ultimately has a real purpose even if it can get mired in bureaucracy
100 Coffees is an experiment in being intentionally unintentional.
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The Tyranny of Numbers…
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