99th of 100

Today’s coffee companion is a CIO.

We talked about…

• changing industries
• the weird world of the security industry
• R&D organisations over time, and how they used to be populated by people in white lab coats shouting “Eureka!”
• how changing sectors probably allows you to ask naive questions for longer
• the “POP” approach to meetings – Purpose, Output, Process
• the Kirkpatrick Model, and how ease of measurement often trumps anything else when assessing value (and in turn how that can destroy long-term value)
• instilling the idea of asking good questions to understand needs
• the good side of ITIL as a hook on which to hang things
• the complexity of delivering technology platforms on which other technologists can build things
• the challenge of well-informed (but narrow in scope) user groups

What comes after 100 coffees? Well the 101st, 102nd and so on. If you’d like to catch up for an hour to talk about wherever the conversation takes us, you can do so at https://calendly.com/matt-ballantine

The statistics…